Thank you for shopping at oipdyshop.icu. We hope you are satisfied with your purchase, but if you need a refund, here is our refund policy:

  1. Refund Eligibility
    Refund Application Time: You can apply for a refund within 30 days from the date of purchase.
    Item Condition: The refunded item must be unused and in its original packaging and labels.
    Customized Items: Customized items are generally not refundable unless there is a quality issue.
  2. Refund Process
    Contact Customer Service: Submit a refund request through our customer service email [fill in email] or phone [fill in phone].
    Provide Order Information: Provide your order number and proof of purchase.
    Return: Return the item according to customer service instructions (if applicable).
    Refund Approval: We will check the item status and process the refund request after receiving the returned item.
  3. Refund Method
    Refund to original payment method: Refunds are usually returned to your account through the original payment method.
    Refund Time: Refund processing time is 5-10 business days after the item is returned and confirmed.
  4. Shipping and Handling
    Return Shipping: Return shipping is the responsibility of the customer unless the refund is due to our error (such as wrong item or damaged item).
    Redelivery: The redelivery cost of the exchanged item will be borne by us.
  5. Abnormal Circumstances
    If the refund is delayed or not processed due to special circumstances, please contact us in time to resolve it.